Universal Pet Knots Remover
The Universal Pet Knots Remover gently and effectively detangles your pet’s fur, reducing discomfort and preventing coat damage. Its ergonomic design makes it easy to use, while specialized blades safely cut through stubborn knots and mats. Suitable for all fur types, this tool delivers professional-level grooming results from the comfort of home.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
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your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on the Contact Us page.